21 Jul 2026

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Drupal Association blog: Three Real-World AI Cases Coming to the Enterprise AI Summit

It feels like the right moment to share something I have been looking forward to announcing. The holidays are just beginning, and the Enterprise AI Summit (28 September, Rotterdam) is coming together.

We have been reviewing sessions over the past weeks, and three cases in particular stood out, each solving real problems for real organisations.

Here is a first look at three of the sessions we are excited to share.

THE EUROPEAN PERSONNEL SELECTION OFFICE: CANDIDATE SUPPORT IN 24 LANGUAGES

EPSO is the body responsible for selecting staff across EU institutions, and every year, thousands of candidates ask questions in all 24 official EU languages. With a small team, an enormous volume of work, and zero tolerance for wrong answers, EPSO needed a solution that could keep up.

Antonella Picarella will show us what that solution looks like: an AI-powered support tool on Drupal that now handles 93% of incoming questions automatically, across all 24 languages, with no hallucinations detected on manual checking.

Read more about this session: https://summit.enterprisedrupal.eu/epso.html

THE AMERICAN DIABETES ASSOCIATION: FROM PILOT TO PRODUCTION

When the content is about people's health, accuracy is not optional, and neither is speed.

Hemant Gupta will walk through how the American Diabetes Association moved AI from pilot to daily use across their Drupal platform: editorial assistance, bulk alt text generation, in-editor AI tools, and Word-to-Drupal content pipelines. Editorial teams are using it, the results are documented, and so is the process that got them there.

Read more about this session: https://summit.enterprisedrupal.eu/ada.html

WORLD CANCER DAY: MODERATION AT SCALE, WITH A HUMAN HEART

On World Cancer Day, hundreds of thousands of personal cancer stories are shared in a single day, reaching 500,000 requests per hour with just a small team behind it.

Charles Andrew Revkin and Diego Costa will share how the World Cancer Day team uses Drupal and AI to scale a deeply personal campaign without losing the human touch.

Read more about this session: https://summit.enterprisedrupal.eu/wcd.html

JOIN US ON 28 SEPTEMBER IN ROTTERDAM

The full schedule is taking shape. If you want to see what AI actually looks like when it is deployed, trusted, and working, this is where you will find it.

More information and tickets: https://summit.enterprisedrupal.eu

21 Jul 2026 1:36pm GMT

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